In addition to the filing of two lawsuits, KGI has been investing substantial funds to fight the counterfeiting problem including: “Our obligation is to our brand, product integrity, and most importantly, our customers, and we will provide the utmost protection to each through legal means when necessary.” “Though we’ve made significant strides in addressing the issue, this verification portal is just one of many resources we’re continuing to implement to fight counterfeiting,” said Mike Klipsch, president of global operations for KGI, whose role includes running KGI’s headphone business. To ensure consumers are purchasing genuine products covered by the relevant warranty, consumers are urged to purchase only through authorized KGI retailers. As a result, these products do not meet the company’s high-quality standards and are not covered by its warranty. While not always easy to detect, the knockoff products are in no way produced by or for KGI. Like many companies that have invested significant time and resources to develop brand recognition, Klipsch brand products are being unlawfully imitated at inferior quality and sold through unauthorized channels-often at drastically reduced prices. To date, KGI has been awarded $60 million in judgments. Since 2012, KGI has taken action against more than 100 individuals and companies selling counterfeit headphones through online marketplaces, trade boards and e-commerce websites. The newly introduced portal is yet another initiative the company is taking to fight product counterfeiting.
Now, by entering the hologram’s serial number found on each Klipsch headphone box, consumers can conclusively determine if their Klipsch headphones are genuine products.
In a previous move to hinder counterfeiting, the company incorporated a serialized holographic label with targeted security features on all Klipsch headphone boxes. (KGI), owner of the Klipsch audio brand, today announces the launch of a serial number verification portal now available at. INDIANAPOLIS (December 3, 2013) - Klipsch Group, Inc.
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